We have 3 types of resurfacing treatments, depending on the condition you wish to treat.


Matrix RF

The Matrix RF delivers radiofrequency energy in tiny spots in a grid pattern deep within the skin which increases levels of beneficial collagen and new healthy skin cells. The intact skin around the “spots” initiates a rapid healing process. This treatment may be used for smoothing fine lines, promoting textural changes within the skin, reducing the appearance of sun damage and acne scarring. Results appear gradually and may require a number of treatments.

How many treatments are required?

After a consultation with the doctor, the treatment protocol will be prescribed for you to suit your requirements. You may then book in with the registered nurse to proceed. The number of treatments required will vary with the condition to be treated but is typically 3 or more.

Is it painful?

Most patients do not require any anaesthesia but will use a chilled air blower through the procedure.

What happens after the procedure?

After the procedure, there will be some redness and a feeling of roughness within the treated area as the pixels of dead skin are shed. Swelling will be apparent for the first few days especially if the treated area is around the eyes. There is usually no need for special skincare in subsequent days.


TIXEL Fractional Skin Rejuvenation Technology

Tixel is not a laser,  is a novel non-ablative fractional skin rejuvenation technology that uses thermo-mechanical energy to improve skin’s firmness and texture. 

Novoxel’s patented titanium plate is heated to 400 degrees celsius within the handpiece. The titanium plate has 81 blunt pyramidal projections, 24 on a small plate specifically designed for use around the eyes. 

The technique is non-invasive with the heated plate being momentarily applied to the skin’s surface. The plates projections do not puncture the skin, but rather create micron sized channels in the skin’s tissue to stimulate new collagen generation.

Why Tixel?

  • It employs a sterile titanium tip
  • It has minimal discomfort or pain 
  • It is not a laser device or injectable 
  • It does not emit radiation
  • It has very low pain without anesthesia
  • It does not cause bleeding, blistering, burning or charring of skin tissue 
  • It can be used to treat around the eyes and eyelashes without damage to the eye
  • It has a uniform effect
  • It heals rapidly therefore requiring limited downtime 
  • It is suitable for all facial areas including – face, neck, eyes, decolletage and arms

TIXEL Treatment Outcomes: Reduction of …

  • fine lines 
  • wrinkles
  • acne scarring
  • uneven skin pigmentation 
  • age spots 
  • dry eye 
  • skin laxity of eyelids

Tixel Treatment Programs

  • Open channel – Used in combination with infusion of other cosmeceutical products such as antioxidants, hyaluronic acid, anti pigmentation serums. 

  • Ablative – Aggressive treatment with results similar to CO2 laser resurfacing. Minimal downtime.

  • Treatment Spacing – It takes approximately 4 weeks for skin to recover, so one treatment per month is recommended

  • Number for Treatments – 3 – 5 sessions recommended

Tixel Post Treatment Recovery (varies with intensity of treatment)

  • 2 to 3 hours: Patients can experience mild erythema and or sunburn sensation
  • 3 to 4 hours: Slight swelling and redness 
  • Up to 48 hours: Downtime is dependant on treatment intensity 
  • Up to 48 hours: Keep skin makeup free after treatment 
  • After 3 days: Micro Crusting disappears 
  • 3 weeks following treatment: Use 50+ sun protection 
  • After treatments for dry eye, there may be some minor temporary blurring of vision due to the increase in amount and quality of tears produced. Although most will notice improvements after one session, a series of treatments may be required to maximise benefits


How do I prepare for TIXEL Treatment?
TIXEL treatment cannot be used while pregnant or breastfeeding.

Do not use active tan for 3 weeks prior to treatment.

How long does a TiXEL procedure take?
A very light treatment would have the plate in contact with the skin’s surface for six milliseconds. This is just enough time to fracture the barrier of the skin’s surface in dots corresponding to the tips of the pyramids, dehydrate the surface at these sites and make an ideal portal to encourage applied serums to enter the skin far better than is possible with an untreated skin.

Stronger treatments involve the plate contacting the skin for as long as fourteen milliseconds. This produces an effect more like fractional laser resurfacing.

How long will it take to see results?
For facial skin results can be seen 4-6 weeks after treatment. For dry eye treatment, most will notice improvements after one session. A series of treatments may be required however to achieve maximise benefits.
Is TIXEL Safe?
TIXEL treatments are predictable and effective. You should speak with your practitioner about your complete medical and skin history to minimise the potential for any negative reactions.
How long will the results last?
For patients with dry eye symptoms, most clients will repeat treatment yearly, but this will vary according to individual symptoms.

For skin maintenance, treatments may be repeated according to need which will depend on individual ageing charactoristics, environmental exposure and desire.


CO2RE – CO2 Fractional Therapy

CO2RE is a fractional therapy CO2 laser for skin rejuvenation.  Your skin is treated with a matrix of laser light points that vary in intensity, depending on your skin type and desired treatment results.  The result is a treatment that is fast, more comfortable and requires less downtime than traditional resurfacing – enabling you to get back to your daily routine much quicker.

CO2RE has been proven effective in enhancing skin tone and texture, eliminating the effects of the sun and aging on the skin, smoothing out lines, wrinkles, and scars.  Treatments range from mild to aggressive based on the extent of the rejuvenation you’re looking for.

Experience dramatic improvement:

  • Skin tone & texture
  • Sun damaged skin
  • Fine lines & wrinkles
  • Post-traumatic & acne scars


Below are popular questions about CO2RE we receive. If your questions are not listed, please contact us for consultation.

How do I know if the CO2RE treatments are right for me?
Ideal candidates for CO2RE are in their 30’s or older with skin damaged by exposure to the sun, age spots, fine lines, wrinkles, discolouration, rough texture, acne scars, and other skin imperfections. It is ideal for anyone seeking younger looking skin without the long downtime associated with conventional resurfacing procedures.
What is the CO2RE procedure like?
You can expect some moderate discomfort during the treatment, but the anaesthetic applied prior to the procedure typically makes any discomfort tolerable. For more aggressive, higher power treatments, your practitioner may recommend an injected anaesthetic, oral pain relievers and/or sedatives during the treatment session. Over-the-counter pain relievers may be taken in the days after the procedure to alleviate any residual discomfort.
Is CO2RE safe?
CO2RE treatments are predictable and effective. You should speak with your practitioner about your complete medical and skin history to minimise the potential for any negative reactions.
How many CO2RE treatments will I need?
Generally you will see the difference you want after only one treatment. In the days after the treatment your skin will gradually look softer, smoother and tighter. The fine lines, wrinkles, age spots and uneven textures will start to show immediate improvement.
How long will the results last?
The durability of the CO2RE results approaches that of surgical procedures. However, there are a number of variables that will determine how long you can expect the results to last including: you health, age, genetics, sun-exposure and how you care for your skin after treatment.
What can I expect after my procedure?
Immediately following the procedure you can expect a sensation similar to a sunburn, lasting several hours. You can expect peeling of dead skin from the treatment area. This is a natural exfoliation process that may last 7-10 days.
Do I need to take any special precautions after treatment?
Your practitioner may recommend a short course of antibiotics to minimise any risk of infection. Use of a moisturiser and sun screen is highly recommended during the healing process and for the weeks and months following treatment.

What to expect during a consultation

  1. Consultations are personal and confidential.
  2. Depending on the treatment you are interested in we will ask you some questions to ensure that you are safe to proceed
  3. We discuss your areas of concern with you and advise you of the most appropriate treatments for you
  4. Our fully qualified staff will answer all of your questions and arrange with you, your treatment plan